Job description

Location: Bahria Town , Lahore
Industry: Hospitality / Restaurant

We are looking for a friendly, dynamic, and professional Guest Relations Officer to join our team. If you're passionate about delivering exceptional guest experiences and enjoy interacting with people, this could be the perfect opportunity for you!

Key Responsibilities:
• Greet guests and ensure they feel welcome and comfortable
• Address guest inquiries and resolve any issues or complaints in a timely manner
• Manage guest services to provide a seamless and memorable experience
• Assist with reservations and special requests
• Maintain a high standard of customer service, creating positive guest experiences

Requirements:
• Proven experience in guest relations or hospitality
• Excellent communication and interpersonal skills
• Ability to handle guest concerns with professionalism and grace
• Strong problem-solving abilities and attention to detail

Job Type: Full-time

Pay: From Rs33,000.00 per month