Support Representative

Details

Location
Rawalpindi, Pakistan
Posted On
28, May 2025

Additional Details

ID
2037
Views
17
Select Location
Bahria Town Rawalpindi/ Islamabad

Description

Company Description
Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.

Responsibilities

· Communicate with US-based clients (hospitals, clinics, doctors) via portals, phone, and email to resolve issues.

· Interact with US healthcare ins
urance companies (Medicare, Medicaid, BCBS) to stay updated on policies.

· Work with internal teamsto solve client problems and improve software.

· Ensure quality checks for client requests and software updates.

· Coordinate with third-party vendors for services like billing, prescriptions, and lab setups.

· Stay informed about medical billing trends and updates.

Qualifications/Skills

· A Bachelors degree from a reputable university
Punctuality is a must.

· Good English communication skills are essential.

· Basic understanding of medical billing, reporting, and EDI interchange is a plus.

· Freshies are encouraged to apply

Timings
• US Time Zone: 5:00 PM - 2:00 AM (Summers)

Benefits
• Healthcare
• Entertainment allowance
• Cellular allowance
• Provident fund

Job Type: Full-time

Application Question(s):
• Are you a resident of Bahria Town Phase 7/8, DHA 1, Askari 14, or Humak? If not, kindly state your area of residency.

Language:
• English (Required)

Location:
• Rawalpindi (Required)

Work Location: In person

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