The Store Drivers 💼
Confident • Fast • Goal-Oriented
🛒 Take initiative when it’s busy
📦 Make quick decisions on stock or supplier issues
🧾 Push for efficient checkouts and faster service
📈 Focus on results and getting things done
🗣️ “Let’s fix this — no delays.”
✅ Best at:
Shift leadership, operations, urgent issue resolution
⚠️ Needs to:
Pause and listen to team input
The Customer Stars 😄
Talkative • Friendly • Energetic
🧴 Make every shopper feel welcome
🎁 Recommend items with excitement
🛍️ Bring life to the store with smiles and positivity
🎉 Create a pleasant vibe for both team and customers
🗣️ “You’ll love this – it’s one of our top picks!”
✅ Best at:
Customer service, sales floor, promotions
⚠️ Needs to:
Stay organized and keep track of tasks
The Store Backbone 🧱
Calm • Reliable • Supportive
📦 Maintain shelves and stock quietly
🧼 Keep things clean, neat, and running smoothly
🧰 Help teammates behind the scenes
🧭 Stick to systems that work well
🗣️ “It’s already restocked and ready.”
✅ Best at:
Inventory, store upkeep, packing and restocking
⚠️ Needs to:
Speak up more and adjust to change quicker
The Detail Experts 📋
Precise • Responsible • Quality-Focused
💳 Double-check billing and pricing
🔍 Ensure expiry dates and tags are accurate
🧾 Follow store policies strictly
🧠 Maintain accuracy in every process
🗣️ “Let me check this before finalizing.”
✅ Best at:
Cash counter, order checks, reporting
⚠️ Needs to:
Avoid perfectionism when speed is required
“Luxury is in the details —
and excellence comes from understanding people.”
The DISC method helps us serve smarter, lead better, and build a reliable, friendly store culture.
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