🏪 Universal Corporation

(Hardware • Sanitary • Electrical • Paint)

DISC Personality Menu

🧠 Four Styles. One Powerful Team.

🔴 D – Dominance

The Movers 💼
Bold • Fast • Results-Driven

🛠️ Take charge when things get hectic
⚡ Handle tough customers with confidence
📦 Lead during urgent delivery or restock
🎯 Focus on targets, not small talk

🗣️ “Let’s fix it and move forward.”

✅ Best at:
Quick decisions, managing pressure, fast-moving sales

⚠️ Needs to:
Pause to listen and collaborate

🟡 I – Influence

The Connectors 😄
Friendly • Talkative • Motivating

🎨 Greet every customer like family
💬 Sell products with energy and style
🤝 Build long-term customer loyalty
🎉 Keep the team positive and social

🗣️ “This color will completely change your room!”

✅ Best at:
Paint sales, customer service, promotions

⚠️ Needs to:
Be more detail-focused and finish tasks

🔵 S – Steadiness

The Support System 🧱
Calm • Reliable • Loyal

🚿 Keep sanitary & hardware sections neat
📦 Manage back stock and displays
🧰 Support others quietly
🧭 Stick to what works and deliver calmly

🗣️ “We’ve always done it this way – it works.”

✅ Best at:
Sanitary aisle, inventory, consistent customer service

⚠️ Needs to:
Speak up more and adapt to change

🟢 C – Conscientiousness

The Detail Masters 📋
Precise • Logical • Thorough

🔌 Know every wire spec and socket type
🧾 Verify every invoice and order
🧠 Spot issues before they become problems
📊 Stick to process and policy

🗣️ “Let me double-check this first.”

✅ Best at:
Electrical area, pricing, quality control

⚠️ Needs to:
Be more flexible and act faster when needed

💬 At Universal Corporation, We Believe:

“Anyone can sell paint and pipe —
but understanding people builds trust.”

DISC helps us work smarter, serve better, and grow together.