👑 Royal Corporation – DISC Personality Menu

🎨🔧🚿💡 Paints • Hardware • Sanitary • Electric – Powered by People, United by Purpose

At Royal Corporation in Bahria Town, we don’t just sell top-tier products—we deliver trust, speed, and satisfaction. Our success depends on every team member knowing their strengths. The DISC personality model helps us improve communication, resolve problems faster, and create a store environment where customers feel valued—and staff feel confident.

🔴 D – Dominance: The Task Leaders 💼

Fast-moving, strong-willed, and bold—they get things done now.

🔹 Core Traits: Assertive • Goal-Driven • Decisive
🔹 In the Store:

• Step in to manage customer complaints or delays

• Push for quicker deliveries and sharper turnaround times

• Confidently lead when there’s pressure to perform
  🔹 Communication Style:

• Direct, clear, results-focused
  🔹 Growth Opportunity:

• Listen more, explain calmly, and include the team
  🔹 You might hear them say:

“Let’s solve it now.”
“What’s the bottom line?”

📍 Where they shine: Store operations, delivery scheduling, high-pressure situations, bulk order negotiation

🟡 I – Influence: The Customer Connectors 😃

Talkative, positive, and warm—they bring the human touch.

🔹 Core Traits: Friendly • Inspiring • Energetic
🔹 In the Store:

• Easily connect with walk-in customers and frequent clients

• Promote new products with enthusiasm

• Keep the team in good spirits, even on busy days
  🔹 Communication Style:

• Expressive, emotional, and persuasive
  🔹 Growth Opportunity:

• Improve time management and follow-up accuracy
  🔹 You might hear them say:

“I’ve got a great color for that room!”
“Let’s make this customer feel welcome.”

📍 Where they shine: Paint sales, front desk, product demos, social media, customer loyalty

🔵 S – Steadiness: The Reliable Helpers 🧱

Patient, loyal, and steady—they bring calm to the chaos.

🔹 Core Traits: Supportive • Consistent • Peacekeeping
🔹 In the Store:

• Work behind the scenes to keep shelves stocked and orders ready

• Support coworkers with tasks without being asked

• Build long-term relationships with trusted clients and vendors
  🔹 Communication Style:

• Calm, considerate, and steady-paced
  🔹 Growth Opportunity:

• Be more confident in sharing ideas or feedback
  🔹 You might hear them say:

“No problem, I’ll take care of it.”
“We’ve always done it this way—it works.”

📍 Where they shine: Inventory control, plumbing section, restocking, team support, customer service consistency

🟢 C – Conscientiousness: The Quality Controllers 📊

Detail-focused and careful—they don’t let errors slip through.

🔹 Core Traits: Precise • Logical • Systematic
🔹 In the Store:

• Double-check part numbers, bills, and specifications

• Know every brand, warranty rule, and model difference

• Prefer doing things right over doing things fast
  🔹 Communication Style:

• Professional, quiet, and detail-rich
  🔹 Growth Opportunity:

• Be more open to fast changes or on-the-spot decisions
  🔹 You might hear them say: